In 2024 having good meeting management is very important. Fireflies.ai is a leading tool that helps with taking notes, transcribing, and working together during meetings.
But is Fireflies.ai the right choice for you? In this detailed review, we will look at Fireflies.ai’s best features, pricing options, and advantages and disadvantages to see if it is as good as people say.
We will also talk about some other options to help you decide if Fireflies.ai is the right fit for making meetings easier and more productive.
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Table of Contents
What is Fireflies.ai?
Fireflies.ai is an AI-powered smart meeting assistant that takes notes and analyzes online and in-person meetings.
It integrates well with Zoom, Microsoft Teams, and Google Meet to accurately record meeting information.
Other than note-taking, Fireflies.ai also provides searching of notes, highlighting important words, and conversation analysis for easy collaboration and productivity.
Fireflies.ai saves time by automating the job of meeting documentation, cuts down on manual work, and provides insights that will help have better communication and decision-making amongst the teams.
Fireflies Features
Highly accurate transcription quality
Fireflies.ai has a very unique English transcription system that is quite effective in transcribing conversations and meetings.
It can work effectively in various industries with different accents. The system can take into account all different situations within a meeting, distinguish between speakers, and remain clear even when people use different styles of language.
Fireflies.ai can transcribe up to 90% of spoken words in most meetings, making life easier for teams.
With reliable transcripts, team members can focus more on understanding important information for decision-making rather than spending valuable time on editing. This allows them to prioritize other tasks instead.
AskFred -AI assistant.
AskFred is a smart AI assistant from Fireflies.ai made to help improve meetings.
It can answer questions, pull out important information, and create content based on your discussions.
Think of it like a special chatbot just for meetings. AskFred can help you find what was talked about, find specific times in the meeting, and highlight important points or tasks to do after.
It can even make things like emails tweets or blog posts automatically after the meeting, saving you time.
To use AskFred go to the Fireflies app and click on the “Meetings” tab. Look for the chatbot icon to access AskFred.
You can choose different AI models depending on what you need and give feedback with a thumbs-up or thumbs-down to help make responses better.
AskFred can also help with recurring questions by setting up automated prompts.
These prompts will be answered automatically every time you open a meeting transcript, saving you time.
You can manage these prompts in the “AI Apps” section, where you can edit or turn them off.
Each prompt uses AI Credits, which come in packages. These credits are shared with your team, and you can upgrade your package if you need more before the billing cycle starts again.
Transcription for 69+ languages
Fireflies.ai’s feature that helps transcribe in more than 69 languages is very useful for global teams.
This feature allows users to record and write down meetings or conversations in many different languages like Spanish, French, German, Japanese, and Mandarin. It also works with less common languages.
Fireflies.ai’s ability to transcribe in multiple languages helps make sure that everyone’s words are accurately written down, no matter what language they speak.
This reduces the chances of misunderstandings and helps keep everyone on the same page.
Fireflies.ai helps teams work better together by supporting many different languages. This means everyone on the team can understand important information easily.
This helps teams work together effectively and stay informed even when they speak different languages and come from different countries.
The 69+ languages supported by Fireflies
Fireflies.ai supports transcription in a diverse array of over 69 languages, including Afrikaans, Arabic, Armenian, Australian English, Azerbaijani, Belarusian, Bosnian, Brazilian Portuguese, Bulgarian, Catalan, Chinese (Simplified), Croatian, Czech, Danish, Dutch, Estonian, Finnish, Flemish, French, Canadian French, Galician, German, English, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indian English, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latin American Spanish, Latvian, Lithuanian, Macedonian, Malay, Maori, Marathi, Nepali, New Zealand English, Norwegian, Persian, Polish, Portuguese (Portugal), Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Taiwanese, Tamil, Thai, Turkish, British English, Ukrainian, Urdu, American English, Vietnamese, and Welsh. This extensive language support enables seamless communication and collaboration for global teams, ensuring that language barriers are minimized in any meeting setting.
Powerful search capabilities
Fireflies.ai has very powerful search features for businesses that are much better than just searching for keywords.
This smart search provides specific information such as tasks, dates, times, numbers, questions, feelings, and more.
This makes it easy for you to find important information for your team. Additionally, Fireflies allows you to make custom trackers for different topics with just one click.
These trackers can find and organize discussions about important topics like objections to pricing, competition, and other important subjects.
These advanced search and tracking tools help you quickly understand recurring themes and trends in meetings.
The advanced search-tracking tool helps a team make smart decisions by looking at a lot of data.
Share & collaborate
Fireflies.ai helps teams work together better by letting you easily share and work together on meeting notes.
You can quickly send out transcripts and important points to your coworkers after a meeting, so everyone knows what was discussed and what needs to be done.
The platform allows everyone to add comments and questions to the notes, encouraging communication and teamwork.
This helps everyone share their ideas and make better decisions. You can also share notes with clients or partners to keep everyone informed and aligned on project goals.
Integrations
Fireflies.ai can easily connect with many popular tools and platforms to make it even more useful for you.
You can link it with communication and collaboration tools like Zoom, Microsoft Teams, Google Meet, and Slack.
This allows for automatic meeting recording and transcription without you having to do anything.
It also works with project management apps such as Asana, Trello, and Jira.
This lets you change meeting notes into tasks you can work on and keep track of progress right from your project dashboards.
Fireflies.ai also partners with CRM systems like Salesforce and HubSpot. This makes it simple to save important details from client meetings and have them ready for future reference.
By connecting with other apps, you can gather all your information in one place and make your work process run more efficiently.
These integrations let you personalize your experience to fit your needs, making Fireflies.ai a versatile tool that adjusts to how you work.
Fireflies API
Fireflies.ai has a strong API that lets you add its transcription and meeting management features to your own apps and workflows.
The API helps developers record and transcribe meetings, get transcripts, and manage users easily.
With the Fireflies API, you can automate capturing and storing meeting data, which boosts productivity and ensures important discussions are saved without needing manual work.
You can also use the API to make custom apps that meet your business needs like adding meeting insights to your CRM creating reports or making a dashboard for better team performance tracking.
The Fireflies API’s flexibility lets you use AI-powered transcription and collaboration tools to improve communication and teamwork in your organization.
By adding Fireflies.ai to your current systems, you can make sure valuable meeting insights are captured and used well, making workflows more efficient overall.
Security and Privacy
Fireflies.ai makes sure your data is safe and private by using strong security measures.
They encrypt your information when it’s stored like emails and calendar events to keep it confidential.
Fireflies is committed to protecting your data from unauthorized access. They have achieved SOC 2 (Type 2) certification to show that they follow strict security privacy and confidentiality rules.
This means they continuously work to improve their systems and controls to earn your trust.
By focusing on security and meeting high standards, Fireflies.ai assures you that your sensitive information is handled carefully and securely when you use their platform for managing meetings.
Chrome extension
Fireflies.ai has a handy tool called the Chrome extension that makes your online meetings better.
When you add the extension to your browser you can easily record and write down everything said in meetings on platforms like Zoom, Google Meet, and Microsoft Teams.
This saves you from having to write everything down yourself and makes sure you don’t miss any important information.
The Chrome extension also lets you quickly access your Fireflies dashboard.
This is where you can look at your meeting notes share them with others and work together with your team in real time.
You can even highlight important points during the meeting and they will be automatically saved in the transcript.
This makes it easy to keep track of what was said share ideas with coworkers and stay on top of tasks.
Conversation Intelligence
The Conversation Intelligence suite from Fireflies.ai helps you understand your meetings better by providing insights on discussions and interactions.
It gathers information on speakers’ topics and feelings expressed allowing you to see trends and assess the quality of conversations over time.
You can filter conversations by speaker track important topics and see how your team feels about certain subjects.
Team leaders can use Conversation Intelligence to track team members’ performance in meetings.
By analyzing metrics such as questions asked, time spent talking, longest speaking times, filler words used, and talk-to-listen ratios, you can coach your team and share successful strategies.
This tool also shows how often important topics like competitors’ objections and pricing are discussed helping with decision-making and planning.
Fireflies.ai makes training and onboarding easier with features like commenting on important parts and playing back meetings at double speed.
This suite is useful for many departments helping sales teams improve pitches recruiters spot trends in candidate interviews product teams listen to customer feedback and marketers analyze effective messaging.
Audio/video uploads
Fireflies.ai helps you transcribe meetings interviews and discussions that were recorded even if they weren’t live.
You can upload audio or video files directly to the platform and Fireflies will create accurate transcripts for you.
This lets you get useful information from any recorded content.
If you have a webinar podcast or team meeting saved as a video file you can easily upload it to Fireflies. ai by dragging and dropping the file.
The platform’s advanced transcription abilities make sure you get a detailed transcript that shows important topics speakers and action items.
You can use Fireflies. ai as a tool to manage meetings even if they weren’t live.
This feature also helps you work together with your team by letting you share the transcriptions for easy reference and follow-up.
You can make comments on specific parts which makes it easier to talk about important points and keep everyone on the same page. With support for audio and video uploads
Fireflies.ai becomes even more useful for making the most of all your recorded conversations.
Customer support
Fireflies.ai offers strong customer support to make sure your experience using the platform goes smoothly.
The support team is there to help you with any questions or problems whether you’re new to the platform or have been using it for a while.
You can find help in different ways like a detailed help center with articles tutorials and FAQs to answer common questions and technical issues.
If you need more personalized help you can contact the support team by email for quick responses to your specific questions.
Fireflies.ai might also provide live chat support so you can get help right away while using the app.
This quick access to support helps you fix problems fast reducing downtime and boosting your productivity.
How to start the Fireflies free trial
Getting Started with Your Free Trial on Fireflies.ai
The sign-up process for getting started with Fireflies.ai allows you to experiment without any commitment. Follow these steps to get started with your free trial:
- Create an Account: Log in with or sign up for your Fireflies account using your Gmail or Outlook email address. During the account creation process, you will have an option to start a free trial.
- Getting into the Free Trial: If you didn’t select the free trial when you signed up, no worries! It’s still available in your dashboard, entitled “Start free trial.” Click it to begin your test run.
Note: The free trial option is only available for new users or those who have never used the trial before.
- Choose Your Plan: After clicking “Start your 7-day free trial,” you will be given choices between a Monthly or Annual plan, with the Monthly option preselected.
- Payment Info: Enter the information of your card and click “Start free trial.” Also, keep in mind that you will be charged for the Business plan upon expiration of the 7-day trial period.
- Invite Colleagues Optional: You may be prompted to invite some colleagues via email. This is optional because you can easily close the pop-up if you don’t want to invite others just yet.
- Activate AskFred Trial (Optional): Besides that, you could also be presented with the option to activate the trial of AskFred for the meeting assistant in ChatGPT, which will run for 7 days. Select how many AI Credits you’d like to purchase and click “Start a 7-day free trial” or close the pop-up.
- If you have activated the AskFred trial, you will see a notification pop-up, confirming that your trial has now started, and you can start using the ChatGPT assistant.
- Optionally, you can enable a toggle to let Fireflies review and improve your prompts for AskFred.
Note: If you activate AskFred during your Fireflies trial, you’ll be charged for the AI Credits after the trial ends. For instance, if you select a monthly Business plan at $29/mo. and add 500 AI Credits for $47.50/mo., your charge after the trial period will be $76.50/mo.
- Trial Period Visibility: Once you have activated your trial, you will notice the days remaining within your dashboard. Alternatively, you can check the end date of the trial by navigating to Settings > Account Settings. Make sure to cancel before this date to avoid being charged.
By following these easy steps, you will be able to start your Fireflies.ai free trial and find out how it enables a superior meeting management experience!
Fireflies.ai Pricing
Free Plan
Price: $0 (Free forever)
Ideal For: Individuals starting out
Key Features:
- Unlimited transcription*
- Limited AI Summaries
- 800 minutes of storage per seat
- Record meetings on Zoom, Google Meet, MS Teams, and more
- Transcription support for 69+ languages
- Auto-language detection
- Search functionality within and across meetings
- AskFred – AI assistant for meeting insights
- Comments and bookmarks for easy referencing
- Soundbites feature
- Ability to upload audio and video files
- 3 public channels for collaboration
- Access via the Chrome extension
- Mobile app available on App Store and Google Play
Pro Plan
Price: $10 per seat/month (billed annually)
Ideal For: Individuals and small teams
Key Features:
- Unlimited transcription
- Unlimited AI Summaries
- 8,000 minutes of storage per seat
- All features from the Free plan, plus:
- AI Apps for enhanced functionality
- Feed for ongoing updates
- Task management features
- Contacts integration
- Expanded summary notes (NEW)
- Ability to download transcripts and recordings
- Keywords and topic tracking for easy reference
- Smart search filters to refine results
- Speaker talk-time tracking
- Unlimited public channels for open collaboration
- Integrations with CRM, Zapier, and Slack
- Rate limits for usage
Business Plan
Price: $19 per seat/month (billed annually)
Ideal For: Fast-growing businesses
Key Features:
- Unlimited transcription
- Unlimited AI Summaries
- Unlimited storage
- All features from the Pro plan, plus:
- Ability to capture meeting video
- Conversation intelligence to analyze discussions
- Team analytics for admins to track performance
- Unlimited public and private channels for secure communication
- User groups for better organization
- API access for custom integrations
- Unlimited integrations for enhanced functionality
- Priority support for quick assistance
- Rate limits for usage
Enterprise Plan
Price: $39 per seat/month (billed annually)
Ideal For: Large-scale enterprises
Key Features:
- Unlimited transcription
- Unlimited AI Summaries
- Unlimited storage
- All features from the Business plan, plus:
- Custom data retention policies
- Onboarding program to assist new users
- Rules engine (NEW) for tailored workflows
- Dedicated account manager for personalized support
- Single Sign-On (SSO) for secure access
- Private storage solutions for sensitive data
- HIPAA compliance for healthcare-related data handling
- Dedicated support for enterprise-level needs
- Payments can be made via invoice for flexibility
Fireflies.ai Pros and Cons
Pros
- Accurate Transcription: Fireflies.ai provides highly accurate transcription, supporting more than 69 languages; hence, it is ideal for diverse teams and international meetings.
- AI Assistant: The in-built AI assistant can answer questions related to meetings, create follow-up emails, and extract key information, hence boosting productivity during and post meetings.
- Robust Search: You can search for keywords, topics, or themes across meetings to surface key information efficiently.
- Integration Options: Fireflies.ai easily integrates with leading tools like Zoom, Google Meet, MS Teams, Slack, and a variety of CRMs to make life easier for you in your work.
- **Conversation Intelligence: The platform analyzes conversations for speaker engagement, sentiment detection, and key topics to help improve team performance and decision-making.
- Flexible Plans: You can choose a plan for yourself that fits into your needs, whether it is individually based or team-based, with several pricing tiers, including a free tier, at little financial investment cost.
- Ease of Use: The platform intuitively designed ensures smooth navigation, management of the meetings, and access to transcripts, even for less technologically capable users.
CONS
- Free Version: Limited Features: The free version is highly limiting since it only allows limited AI summaries and storage, which could be inadequate for users with broader needs.
- Extra Costs for AI Features: Advanced features, like AskFred, need to buy extra AI credits, which in some cases may add costs if not used judiciously.
Fireflies.ai alternatives
1. Otter.ai
Otter.ai is one of the most liked solutions for transcription. It is famous for its real-time transcription feature in meetings and conversations.
It works seamlessly with Zoom, Google Meet, and Microsoft Teams, hence turning out pretty versatile for teams.
It allows for speaker identification, keyword searches, and highlighting important parts of a conversation.
Users can access transcripts via a web or mobile application. Transcription makes it very easy to share notes and hence collaborate.
Also, Otter.ai gives the ability for collaborative editing, where team members can add comments and highlights directly in the transcript.
2. MeetGreet.ai
MeetGreet.ai is an innovative meeting assistant designed to elevate virtual interactions by providing real-time transcription and meeting summaries.
It automatically captures the key points, action items, and follow-up tasks of the discussions and enables users to focus on the conversation rather than taking notes.
Integrations with popular platforms like Zoom and Microsoft Teams make the workflow even smoother for teams.
The user interface is very friendly and makes it easy to navigate and share meeting notes so that everyone stays aligned.
Its AI-driven insights into team engagement and communication patterns further help enhance meeting productivity.
3. Sonix
Sonix is an AI-driven transcription service that is competent in converting audio and video files into text with high speed and high accuracy.
It allows multi-language support, and features such as auto-subtitles, timestamps, and identifying speakers.
On Sonix platform, the powerful interface can be used to edit the transcript.
It also comes with the organization and search of transcripts, making it a powerful platform for content creators, marketers, and businesses that seek an easy way to organize meeting notes and video content with ease.
Sonix also integrates well with other applications, which further enhances its usefulness in team collaboration.
Final Thoughts on Fireflies.ai
In summary Fireflies. ai is a great option for a meeting helper in because it is easy to use and can take notes efficiently.
It has tools that make communication smoother and increase productivity making meetings better.
Whether you work in a big company or a small group this program can help you stay organized and on track.
Try Fireflies.ai now to see how it can make your meetings better and teamwork simpler. Don’t miss the chance to change how you work!
FAQ section for Fireflies.ai, addressing common questions about the platform:
What languages does Fireflies.ai support for transcription?
Fireflies.ai supports transcription for over 69 languages, including English, Spanish, French, German, Chinese, Arabic, and many more. This broad support allows users from diverse backgrounds to benefit from the service.
How does Fireflies.ai ensure transcription accuracy?
Fireflies.ai uses a specialized English transcription system trained for conversations across various industries and accents. It achieves approximately 90% accuracy for most meetings, enabling reliable documentation of discussions.
Can I access Fireflies.ai for free?
Fireflies.ai offers a free plan that provides unlimited transcription and limited features. This plan is ideal for individuals starting out and allows you to explore the platform’s basic functionalities.
What are the pricing plans available?
Fireflies.ai offers several pricing tiers:
Free: $0 for unlimited transcription and limited features.
Pro: $10 per seat/month (billed annually) with additional features like AI Apps and advanced integrations.
Business: $19 per seat/month (billed annually) with unlimited storage and conversation intelligence.
Enterprise: $39 per seat/month (billed annually) with custom data retention and dedicated support.
How do I start using Fireflies.ai?
You can sign up for Fireflies.ai using your Gmail or Outlook account. A free trial is available during account creation, allowing you to test out premium features for seven days.
What integrations does Fireflies.ai offer?
Fireflies.ai integrates with various platforms, including Zoom, Google Meet, Microsoft Teams, Slack, and CRM systems. This connectivity enhances workflow efficiency by automating meeting notes and follow-ups.
Is my data secure with Fireflies.ai?
Fireflies.ai prioritizes security and privacy. It employs industry-standard security measures, encrypting data at rest, and adheres to SOC 2 Type 2 standards to ensure the safety of your information.
Can I customize my meeting notes?
Fireflies.ai allows you to add comments, bookmarks, and highlight key points in your meeting transcripts. This feature helps personalize your notes and makes it easier to review important discussions later.
How can I get support for Fireflies.ai?
You can access customer support via the Fireflies.ai website. Additionally, their comprehensive help center provides articles and guides on using the platform effectively.
How does Fireflies.ai improve my meeting productivity?
Fireflies.ai enhances meeting productivity by automating transcription, providing searchable meeting notes, and generating actionable insights. This allows you to focus on discussions rather than note-taking, ensuring important topics and decisions are captured and easily accessible for future reference.
